Returns & Exchanges
At Zebronics, we strive to ensure your electronic gadgets meet the highest quality standards; however, if you are not satisfied, we offer a seamless 7-day return and replacement policy for all functional defects.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request within 7 days of delivery.
- 2.Quality Assessment
Once your request is submitted, our technical team will review the claim and may request photos or videos of the product to verify the reported issue.
- 3.Reverse Pickup
After approval, we will schedule a courier partner to collect the item from your doorstep; please ensure the product is in its original packaging with all accessories included.
- 4.Refund or Replacement
Upon receiving the product at our warehouse and passing the final inspection, we will trigger your choice of a full refund to your original payment method or dispatch a replacement.
